Resources

Public Resources

Cases Studies

Bertalan M.M. et al, 2024. Implementing an Accessible and Effective Grievance Redress and Feedback Mechanism:
A Practical and Scalable Example Developed in the Ituri Forest of Northeastern Democratic Republic of Congo. 

English: https://doi.org/10.19121/2024.Report.51510

French: https://doi.org/10.19121/2024.Report.52288 

Posters (French)

• Les étapes du mécanisme de règlement des griefs: https://openknowledge.fao.org/handle/20.500.14283/CD6160FR
• Comment soumettre un grief? https://openknowledge.fao.org/handle/20.500.14283/CD6214FR

Structure of WCS Grievance Redress Mechanism

Open the link in Canva here

Introduction Overview of GRM implementation and management
December 5, 2023

Integrating GRMS and NGO & Donor Systems

December 7, 2023

GRMS and government partners

December 14, 2023