Resources

Public Resources

Cases Studies

Bertalan M.M. et al, 2024. Implementing an Accessible and Effective Grievance Redress and Feedback Mechanism:
A Practical and Scalable Example Developed in the Ituri Forest of Northeastern Democratic Republic of Congo. 

English: https://doi.org/10.19121/2024.Report.51510

French: https://doi.org/10.19121/2024.Report.52288 

Posters (French)

• Les étapes du mécanisme de règlement des griefs: https://openknowledge.fao.org/handle/20.500.14283/CD6160FR
• Comment soumettre un grief? https://openknowledge.fao.org/handle/20.500.14283/CD6214FR

Structure of WCS Grievance Redress Mechanism

Open the link in Canva here

Technical components of WCS grievance redress mechanism
february 1, 2024

Introduction Overview of GRM implementation and management
December 5, 2023

Integrating GRMS and NGO & Donor Systems

December 7, 2023

GRMS and government partners

December 14, 2023